- Team members (Settings, then Team) are people who log in to Wrapstart on the web or the Wrapstart app, with a role that decides what they can do. See Team roles, invites and permissions in depth.
- Staff (Resources, then Staff) are the people who do the work: who you assign to jobs, and their pay, commissions and timesheets. A staff record doesn't need a Wrapstart login. Your plan may limit how many staff you can add.
Which do I need?
- An office manager or salesperson who uses Wrapstart all day: invite them as a team member.
- An installer you assign jobs to and pay: add them as staff. They can see their jobs and clock in through the Staff Portal or the Wrapstart Staff app. See Set up the Staff Portal and Staff app for your crew.
- A lead installer who also books jobs: add them as staff and invite them as a team member.
A staff record has tabs for Details, Commissions and Timesheets. Set their employment type and pay, such as an hourly rate, a salary or a rate per job, under Details.