These Terms govern your access to and use of the Wrapstart platform and related services.
Last updated: June 21, 2026
These Terms of Service (“Terms”) govern your access to and use of the Wrapstart software platform, websites, mobile applications, and related services (collectively, the “Services”), operated by Wrapstart APP INC, a Canadian corporation with its registered office at 1051 26th Street NE, Calgary, Alberta, Canada (“Wrapstart”, “we”, “our”, or “us”).
By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
To use the Services you must create an account, provide accurate information, and keep your login credentials confidential. You are responsible for all activity under your account, including activity by any staff members you invite. You must be at least 18 years old, or the age of majority in your jurisdiction, whichever is greater.
You must not share your account credentials, circumvent any feature limits, or create accounts through automated means. Wrapstart may suspend or terminate accounts that violate these Terms.
Wrapstart offers a free trial of the Services. The free trial does not require you to enter a credit card. At the end of the trial period, your account will remain active in a limited state until you choose to subscribe to a paid plan. Your data will be preserved during the transition. Wrapstart may modify or discontinue the free trial at any time.
Paid subscriptions are billed in advance on a monthly or yearly cycle, in the currency shown at checkout, at the rates in effect on the date of billing. Subscription fees are exclusive of any applicable taxes (GST, HST, PST, VAT, sales tax), which will be added where required.
Wrapstart reserves the right to add, modify, discontinue, rename, or re-tier its plan offerings, and to change the features, usage limits, allowances, quotas, and other terms included in any plan, at any time and for any reason, in its sole discretion. Such changes may affect existing subscriptions. Where a change materially reduces the core functionality of a plan you are actively paying for, we will make reasonable efforts to notify you in advance; your continued use of the Services after a change takes effect constitutes acceptance of the change.
Subscriptions renew automatically at the end of each billing cycle unless you cancel before the renewal date. You can cancel from within your account at any time; cancellation takes effect at the end of the current billing cycle and you retain access until then.
All subscription fees are non-refundable, including for partial billing cycles, unused features, or mid-cycle cancellations. This applies regardless of whether your shop continues to operate or whether you have used the Services during the billed period. Where required by applicable law, statutory refund rights are not affected by this clause.
Wrapstart may change subscription prices. We will give you at least 30 days’ notice before any price increase takes effect. If you do not accept the new price, you may cancel before the next billing cycle.
If a payment fails, we may retry the charge and may suspend the Services until payment is resolved. If a balance remains unpaid for 30 days, we may terminate your account.
You must not use the Services to:
The document portal and any other upload, storage, or file-sharing features of the Services are provided solely for legitimate shop-management purposes — for example, quotes, invoices, work orders, warranties, contracts, consent forms, vehicle and job photos, and similar business records related to your operation of a wrap, PPF, tint, ceramic, detailing, or comparable automotive-services business. You must not use these features to upload, store, transmit, or share any content for any other purpose.
Without limiting the “Acceptable use” restrictions above, you must not upload, store, transmit, or share any content that:
Zero tolerance. Wrapstart maintains a zero-tolerance policy for child sexual abuse material and for any unlawful, unsafe, or exploitative content. The upload, storage, transmission, or sharing of any such content is a material breach of these Terms and will result in the immediate termination of these Terms and your account, with no notice. Upon such termination you forfeit all fees paid, with no refund or credit of any kind, and you remain responsible for any amounts owed.
Wrapstart may, but is not obligated to, review, remove, disable access to, or preserve any content that we reasonably believe violates these Terms or applicable law. We will report child sexual abuse material and other unlawful content to the National Center for Missing & Exploited Children (NCMEC), law enforcement, and any other authority as required or permitted by law, and we may preserve and disclose related account information and content in connection with any such report or investigation. Termination under this section does not limit any other remedy available to Wrapstart, and the disclaimers, liability limits, and indemnification provisions of these Terms continue to apply.
Your shop’s business records — customers, leads, quotes, invoices, bookings, photos, messages, documents, and other information you put into Wrapstart (collectively, “Your Content”) — remain your property. Wrapstart does not claim ownership of Your Content.
You grant Wrapstart a limited, worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, reproduce, and modify Your Content solely as necessary to provide the Services to you (for example, storing it in our database, sending it to a customer’s phone when you send an SMS, or displaying it to your staff). This licence ends when you delete the content or your account, subject to our retention period described in the Privacy Policy.
You represent that you have all necessary rights and consents to upload and process Your Content through the Services — including any required consent from your customers to contact them by SMS, email, or phone.
Wrapstart integrates with third-party services — including Stripe, Square, Twilio, Bland.ai, Google (Business Profile, Calendar, Places), Anthropic, Intuit QuickBooks, Webflow, Zapier, and others — so that you can send messages, accept payments, sync data, and use AI features. Your use of those third-party services is also governed by their own terms and privacy policies.
Wrapstart is not responsible for the availability, accuracy, or actions of third-party services. Fees charged by those services (for example, Stripe processing fees, Twilio messaging fees, Google advertising fees) are separate from your Wrapstart subscription and are your responsibility.
The Wrapstart platform, including its software, designs, logos, and documentation, is owned by Wrapstart APP INC and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for the internal business purposes of your shop while your subscription is in good standing.
You may not copy, modify, distribute, sell, sublicense, or create derivative works based on the Services. “Wrapstart” and the Wrapstart logo are trademarks of Wrapstart APP INC.
The Services and our website and app may display third-party names, trademarks, logos, and brand imagery — including vehicle makes and models, product and material brands, and the names and logos of integrated services. All such names, trademarks, and logos are the property of their respective owners.
Wrapstart is not affiliated with, endorsed by, sponsored by, or partnered with any of these brands or companies, and our display of their names or logos does not imply any such relationship. We use these marks solely under the principle of nominative fair use — that is, only to accurately identify the vehicles, products, materials, or services they refer to (for example, to label a customer's vehicle as a particular make and model, or to indicate that Wrapstart can connect to a given service). We claim no ownership of, and assert no rights in, any third-party trademark, and we make no representation that we speak for or on behalf of any brand owner. If you are a brand owner and have a concern about how a mark appears in the Services, please contact us at support@wrapstart.com.
If you send us feedback, feature requests, or suggestions, we may use them without any obligation to you — including incorporating them into the Services without compensation or attribution.
We work to keep the Services available, but we do not promise uninterrupted access. The Services may be unavailable for scheduled maintenance, emergency maintenance, third-party outages, or factors outside our control. We may change, add, or remove features at any time. Where a change materially reduces functionality you rely on, we will provide reasonable notice.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Wrapstart does not warrant that the Services will be error-free, uninterrupted, secure, or that any AI-generated output will be accurate. You are responsible for reviewing AI outputs before acting on them. Some jurisdictions do not allow exclusions of implied warranties; in those places, the exclusions in this section apply only to the maximum extent permitted by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WRAPSTART AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WRAPSTART’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID WRAPSTART IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
Some jurisdictions do not allow the limitation of certain damages; in those places, the limitations in this section apply only to the maximum extent permitted by law.
You will indemnify, defend, and hold harmless Wrapstart and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your violation of these Terms, (b) your violation of any law or the rights of any third party (including sending SMS messages without required consent), or (c) Your Content.
You may cancel your subscription and delete your account at any time from within the Services. Cancellation takes effect at the end of the current billing cycle.
Wrapstart may suspend or terminate your account, with or without notice, if you materially breach these Terms, if required by law, or if continued operation of your account poses a security or legal risk to Wrapstart or other users.
On termination, your access to the Services ends. We retain and delete Your Content in accordance with the retention periods in the Privacy Policy. Sections that by their nature should survive termination (including Sections 5, 7, 10, 11, 12, and 14) survive.
These Terms are governed by the laws of the Province of Alberta, Canada and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You and Wrapstart agree that the courts of the Province of Alberta will have exclusive jurisdiction over any dispute arising out of or related to these Terms, and each party consents to personal jurisdiction and venue in those courts, except that either party may seek injunctive relief in any competent court.
If you are a consumer resident in a jurisdiction that grants you the right to pursue disputes in your local courts under mandatory consumer-protection law, nothing in this section limits that right.
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, for significant changes, notify account administrators by email at least 14 days before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wrapstart regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.