Choose what you get
- Go to Settings → Notifications.
- Under Notification Channels, enter the address for Email Notifications and the number for SMS Notifications, then click Save.
- For each event, turn In-App, Email and SMS on or off. Changes save straight away.
Events include New Lead, New Message, New Booking, Invoice Paid, Deposit Paid, quotes and proposals being viewed, accepted or declined, jobs, proofs, signed documents and AI Receptionist calls. Reset to Defaults puts everything back.
Under Awaiting Reply, choose how long to wait before reminding you that a customer is waiting (Remind me after), and tick Only during business hours if you like.
Who gets what
These settings are your own, so each team member sets theirs. Most alerts about leads, messages and payments go to the account owner. Team members are told when a job or a lead is assigned to them.
The bell
The bell in the header shows your notifications. Click Mark all read or Clear all. Hover a notification to Remove it.
When the AI needs your approval, you always get a notice in the bell and on the owner's phone.
On your phone
The Wrapstart app sends push notifications. To turn them off for one phone, open the app's notifications, tap the gear and switch off This device. Payments arrive with a cash-register sound.
In your browser
With Wrapstart open in a tab, new messages pop up and play a chime, and the tab title shows how many are unread. In the Message Centre, the bell (Notification settings) has Do Not Disturb, Sound Alerts and Toast Popups. These only change message pop-ups and sounds in this browser.