Notes
Open the job, click Edit, and use the Notes section. Internal notes are for your team only. Customer-visible notes show on the customer's portal.
Photos and files
Open the job and go to Attachments.
- Photos the crew takes in the Wrapstart apps show under Crew photos.
- To add files, the job needs a linked invoice. Drag files in, click Browse Files, or click Mobile Upload and scan the code to upload from your phone.
- Files you share with the customer show on their invoice payment page.
Inspections
Inspections record the vehicle's condition with photos, so there's no argument later about a scratch. Open the job and go to Inspections.
- Pick the inspection: Drop-off Inspection, Post-Wash / Pre-Work, Completion, or Loaner Handout and Return.
- Add photos, or click Scan to Upload from Phone to take them on your phone.
- Use Mark as existing damage and Add notes on any photo that needs it.
- Click Mark as Complete. If you're not ready, choose Add photos later.
Customers see these
Inspection photos show to the customer on their portal automatically, sorted as before, after and damage photos.
Tip
To make sure no job starts without a drop-off inspection, turn on Require drop-off inspection in Job Board Settings.