Messages and phone

Get a Wrapstart number

A Wrapstart number is your shop's own local number, set up for you. Texts, calls, the softphone and the AI Receptionist all use it. It comes with the Accelerator and Dominator plans, and only the account owner can get one.

Get a number

  1. Go to Settings → SMS / Voice Calls and open the Wrapstart number tab.
  2. Under Get your own number, choose the Country (United States or Canada). Type an Area code or City, or digits the number should have under Contains.
  3. Click Find numbers.
  4. Click Choose next to the number you want, check the monthly price, then click Get this number.

A US number then needs registering before it can text. See Set up texting and register your number.

What's included

Each month includes 300 call minutes and 1,000 texts, incoming and outgoing together. Anything over is 5¢ a minute and 2¢ a text, added to your next bill. This month on the tab shows your use, updated daily.

Extra lines

Under Extra lines, click Add another line for a second or third number, for example one per location. Each extra line is $5 a month, shares the same allowance, and must be in the same country. A shop can have up to 3 numbers. When you have more than one, pick which one a text comes From in the Message Centre.

Give a number up

Click Release next to an extra line, or Release number to give up your main number and its lines. Your texts then go out from the shared Wrapstart number again.

Good to know

You can't move an existing number into Wrapstart. To keep a number you already have with Twilio, RingCentral or Quo, connect it instead. See Use a number you already have.

Book a demo

See how much more your shop could close.

Forty-five minutes, live. We'll walk you through how Wrapstart runs a shop day to day — how to manage the work, follow up without dropping anyone, and get more out of the customers you already have. No pitch deck, no pressure.

  • 45 minutes
  • Live walkthrough
  • Built for wrap, PPF & tint shops