Choose how bookings come in
- Open Online Shop and find How bookings come in.
- Pick Requests to approve each booking yourself, or Instant booking to put it straight on the calendar.
- Turn on Email the customer a confirmation to send them an email when it's booked.
With requests, the customer clicks Submit Request. With instant booking, they click Confirm Booking, or Continue to Payment when you take a deposit online. A booking that needs a deposit waits until it's paid.
Answer a request
- You get a New booking request notice. Open Online Shop, go to the Bookings tab and open Booking Requests.
- Use the filters (All, Pending, Confirmed, Declined) to find it.
- Click Approve & book to put it on the calendar, or Decline.
Other actions on a request: Open booking, Add to calendar, Send deposit request and Copy link.
Tip
To set up the shop itself (services, prices and your booking page), see Setting up your Online Shop booking page.
Related
Coming soonSetting up your Online Shop booking page
Calendar and jobsBook a jobCalendar and jobsBooking confirmations and reminders