#### Review Agent
Asks customers for a Google review after a job. Click Agent Settings on its page to turn on Review Agent, set the Delay after job completion, choose the Delivery channel (SMS, email or both), and write the Message template. AI-personalized messages tailors each request. The same screen is under More > Review Requests.
#### Win-Back Agent
Reaches out to leads marked lost. Its page lists Lost Leads — Awaiting Win-Back, Active Win-Backs and History. Click Run Agent to start it now, or Add Lead to give it one. Its settings include the Approval Mode, a Cooling Off Period, a Win-Back Offer, channels and reply delay.
#### Payment Collection Agent
Sends reminders for unpaid invoices and steps them up the longer they go unpaid. Its page shows what's overdue and what it sent. The gear opens its channel, Reminder Schedule and Message Templates.
#### Booking Reminder Agent
Sends customers a reminder 24 hours and 2 hours before their booking. Its page shows Upcoming Bookings (Next 48h) and Recent Reminders.
#### Schedule Agent
Looks over your calendar and suggests better bay assignments and job order. Its tabs are Dashboard, Conflicts and Optimizations.
#### Transcription Agent
Turns calls into text, picks out the services mentioned and spots new leads. Turn on Record Calls and Transcribe Calls in Settings > SMS / Voice Calls. Its page lists recent transcribed calls.
#### Promise Agent
Catches what you promised on a call, like "I'll send the quote tomorrow", and reminds you before the deadline. Still owed lists open promises; mark each kept or dismiss it. Turn on Let other agents keep these promises to have the Lead Agent send promised quotes and answers, and AI receptionist returns promised calls to have the AI Receptionist call people back when you said you would.
#### Photo insights
In the Message Centre, click What's in this photo? on a photo a customer sent. It says what the photo shows, what it noticed, service ideas and what's worth asking.