Start from a template
- On Automations, click + New Automation, then Start from a template.
- Search, or pick a category like Lead Follow-up, Post-Job, Review Request or Warranty.
- Click a template (Use Template). Wrapstart creates the automation, paused, and opens it.
- Read every step and change the wording to suit your shop.
- Click Activate when you're happy with it.
Templates include instant replies to new leads, missed call text-back, booking confirmations and reminders, payment reminders, review requests, quote and invoice chasers that repeat until the customer acts, proof approvals, warranty reminders, email follow-up series and the crew's day sheets and work orders. Templates marked with a sparkle use the Lead Agent.
Build one with AI
- Click + New Automation, then Start from scratch.
- In the Create with Wrapstart AI box at the top, describe what you want, for example "Text the customer 2 days after their job asking how everything looks". Click Show examples for ideas.
- Click Generate. It fills in the name, trigger, steps, safeguards and goal.
- Check every step and change anything that isn't right.
- Click Save. Nothing is saved until you do, and saving turns it on.
You can also ask Wrapstart AI (the robot icon in the header) to build one. It shows a Build Automation card; click Build it and the builder opens filled in for you to check and save.