Statuses
- Scheduled: booked and waiting to start. Pending bookings show here too.
- In Progress: work has started.
- Awaiting Pickup: finished and waiting for the customer.
- Complete: done and handed back.
- On Hold: paused.
Cancelled and no-show jobs leave the board. Switch to List view to see them.
What happens when you move a job
- Moving to On Hold asks you to confirm.
- If you turned on Require drop-off inspection, a job can't start until its drop-off inspection is done.
- If the job is for a lead, Wrapstart asks to Convert Lead to Customer? Click Convert & Continue.
- Moving to Complete fires the Job Completed automation trigger and takes the materials used out of your inventory.
Add your own columns
- Click Add or manage columns at the end of the board.
- In Custom board columns, enter a New column name, choose which status it Belongs to, and pick a Color.
- Click Add column, then Done.
A job dropped in your column takes that column's status. Use the arrows to reorder columns. Click the bin to remove one; its jobs go back to their status column. The five status columns can't be renamed or removed.
The job card menu
Each card's ⋮ menu has Move to, View Job, Edit Job, Team chat, Request Review, Archive Job, Mark Cancelled, Mark No Show and Delete Job.
Archive finished jobs
- Click Archive All on the Complete column to clear it.
- Open Job Board Settings to turn on Enable Auto-Archive and set the Retention period.
- Archived jobs are under Past Jobs. Click Restore Job to bring one back.
Status changes can start automations: Booking Status Changed, Job Completed and Job Moved to Custom Lane.