Teach the AI with the Knowledge Base

Entries

1. Open the Entries tab.
2. Click Add Entry. Pick a Category, write a Title and the Content, and optionally add Tags and Related Services. Click Save Entry.
3. Or click Suggest to have it suggest entries from your services, warranties and what you already have. Click Add on the ones you want, or Add all.

Sources

1. Open the Sources tab.
2. Click Upload to add a PDF, Word, text, Markdown or image file. The agent can search every page, and the facts found in it are offered to you as entries. Click Review on a document to go through them.
3. Click Website, enter your site address and click Learn from my website. Choose how often it checks again: Weekly, Monthly or Only when asked. Read now reads it again straight away.
4. Once a document is ready, click Test search and type a question a customer might ask to see what the agent finds.

Related