Ask the owner to send a new invite. Sign in with the exact email address the invite went to.
Your role doesn't include them. Ask the owner to check your role in Settings, Team, Roles & Permissions.
Marketing Tags can only be saved by the owner. Send them the IDs listed in Set up Google and Meta tracking.
Check the form is On (the switch at the top of the builder). Then send a test from Share, Test it to confirm the form itself works.
Make sure the whole code was pasted, including the <script> part. On Wix, drag the embed box taller.
Re-copy the embed code from Share and paste it again. Older copies of the code don't include the thank-you page fix.
The Instagram account must be a professional account linked to the Facebook Page. Reconnect and approve every permission.
Check Leads Access Manager on the client's Page allows Wrapstart, then send a test from Meta's Lead Ads Testing Tool.
Check the IDs saved in Integrations, Marketing Tags. Ad blockers in your own browser can hide events, so test in a private window with extensions off. Some browsers limit tracking inside embedded forms; for the most complete data, also set a thank-you page on the client's site and fire a conversion there with the client's existing tags.
Yes, but separate forms per page or campaign make the Leads page and reports clearer.
No. Saved changes show on the live site straight away.