Sales — CRM & Leads

Turn calls into logged CRM leads automatically.

Track leads, manage customers, auto-log calls, store vehicle history, and organize every interaction in one centralized platform — built specifically for wrap, PPF, tint, ceramic, and detailing businesses.

Search leads…☏ Call ListsFilters☰▦+ New Lead
EngagedLeadStatusAssignedEst. valueServicesSource
—AINowJordan Reyes2024 Tesla Model 3NewUnassigned ▾AILead Agent–Full Front PPFInstagram
↩3h agoRamad CallerTesla Model YNewUnassigned ▾–Partial PPFPartial Front PPFInbound Call
AI5h agoIan Santos2026 Tesla Model 3Quote CreatedHIHamza IshaqCA$6,617.00Full Clear PPFFull Front PPF+2Website form
◯6h agoTyler WilliamsTesla Model Y · stealth greyNewUnassigned ▾–Vinyl WrapInbound Call
↩6h agoArjin Kahlon2018 BMW X5ContactedHIHamza IshaqCA$625.00Vinyl WrapFacebook
↩9h agoKhushbooToyota RAV4NewUnassigned ▾–Custom serviceInbound Call
AI11h agoPat Findlater2025 Land Rover DefenderQuote SentDWDana WhitfieldCA$2,308.95Windshield PPFGoogle Ads
◯12h agoDarlene2006 Ford MustangNewUnassigned ▾–Kitchen Vinyl WrapReferral
UnassignedAILead AgentHIHamza IshaqDWDana WhitfieldTTeam
All 500Fresh 482Returning 18☰▦
New161160Total CA$84,571
Ramad Caller⋮
Medium
☏+1 587 889 4627
⛟Tesla Model Y
Interested services
Partial PPF
↩3h ago · They replied
Tyler Williams⋮
High
✉rtylerwilliams@gmail.com
⛟Tesla Model Y
Interested services
Vinyl Wrap
◯6h ago · Team
Contacted245246Total CA$22,049
Arjin Kahlon⋮
Medium AI
✉arjinkahlon12@gmail.com
⛟2018 BMW X5
Interested services
Vinyl Wrap
6h ago · Hamza
Luke Ratzlaff⋮
Medium AI
✉lukeratzlaff@gmail.com
⛟2026 Toyota Sienna
Interested services
Full Clear PPF
Yesterday · Hamza
Quote Created11Total CA$6,617
Ian Santos⋮
Medium AI
✉mekeni@gmail.com
⛟2026 Tesla Model 3
Interested services
Full Clear PPF
Not engaged yet
Cody Bell⋮
Medium AI
✉amgfresh91@gmail.com
⛟2013 Nissan 370Z
Interested services
Vinyl Wrap
◯Aug 31 · Team
Quote Sent37Total CA$24,561
Pat Findlater⋮
Medium CA$2,308.95 AI
✉pjfindlater@gmail.com
⛟2025 Land Rover Defender
Interested services
Windshield PPF
11h ago · Dana
Mark Munne⋮
High CA$6,500.00 AI
✉m.j.munne@gmail.com
⛟2027 Toyota Land Cruiser
Interested services
Full Clear PPF
◯Sep 22 · Team
Won62Total CA$148,204
Saleh Ewan⋮
Medium CA$499.00
✉ewan.univ@gmail.com
⛟2025 Triumph Bonneville
Interested services
Ceramic Coating
Sep 23 · Hamza
Brereton Clarke⋮
High CA$4,074.00
✉bclarke@outlook.com
⛟2024 Ford F-150
Interested services
Colour Change Vinyl Wrap
◯Sep 19 · Team
Jordan Reyes⋮
Medium AI
✉jordan.reyes@gmail.com
⛟2024 Tesla Model 3
Interested services
Full Front PPF
Just now · AI texted↩2m ago · They replied
Jordan ReyesAILead Agent ▾Follow-up · Thu 9:00Won · CA$2,308.95jordan.reyes@gmail.com
☏ CallMessageCreate quote
PipelineIn Contacted for 6mWon · closed today
NewContactedQuote CreatedQuote SentQuote AcceptedAppointmentWonLost
OverviewActivity (4)Messages (3)Messages (4)Messages (5)Messages (6)Quotes & Proposals (0)Quotes & Proposals (1)Bookings (0)Files (0)
Details
✉jordan.reyes@gmail.com
☏(587) 555-0142
Interested services
Full Front PPFWindshield PPFCeramic Tint · choose
Vehicles
⛟2024 Tesla Model 3
PriorityMedium
SourceInstagram
Estimated value—CA$2,308.95
CreatedOct 1, 2026
AI
AI engagementAI agents can manage this lead.
Messages Instagram → SMS

Saw your Instagram post — how much for full front PPF on a Model 3?

AILead Agent

Hi Jordan! Full Front PPF on a Model 3 runs CA$2,100–2,500 depending on coverage. Want me to send a proper quote?

Yes please

Quote Q-0481 sent · CA$2,308.95 · View quote

Accepted. When can you fit me in?

AILead Agent

Booked you for Thu Oct 9 at 9:00 — see you then!

Reply…Send
Create quote
Prefilled from the lead — contact, vehicle and services carry over
CustomerJordan ReyesVehicle2024 Tesla Model 3ServiceFull Front PPFPriceCA$2,308.95
Save draftSend quote
Assigned in seconds
Came in from Instagram — the AI is already texting them
They replied in 4 minutes
Moved to Contacted — next follow-up scheduled automatically
Won — from a lead you already had
No new ads. Engaged, followed up, closed.

Turn more inquiries into booked jobs.

Vehicle profiles

VIN, history and coverage on every record.

Instant replies

Acknowledge new leads in seconds.

Follow-up sequences

Drip nurture until they book.

Lead to quote

One click from inquiry to proposal.

Website forms

Route existing forms into your pipeline.

Pipeline view

Track every deal and your close rate.

01 — CAPTURE EVERY LEAD

Most CRMs aren't built for wrap shops.

Generic service CRMs miss the details that matter — vehicle specifics, coverage areas, multi-stage installs. Wrapstart was built for this trade from day one.

  • Vehicle profiles with VIN
  • Service-aware lead intake
  • Multi-stage install tracking
  • Coverage diagrams attached
  • Customer + vehicle relationships
DR
Dana R.
2024 Tesla Model 3 · Pearl White
New lead
VIN5YJ3E1EA7PF · verified
ServiceFull-front PPFTint 35%
CoverageHood · Fenders · Bumper · Mirrors
Vehicles on file2 · Model 3, F-150
Lead stages
New
Quote
Booked
Completed
02 — CALL-TO-CRM

Every phone call becomes a complete, actionable lead — automatically.

Connect a Twilio number you already own or pick a new custom one, then forward it to your cell so calls ring exactly like they always have. Talk as long as it takes — the moment you hang up, Wrapstart transcribes the call, builds the lead profile, and fires your automations.

  • Bring your own Twilio number, or pick a new one
  • Forward to your cell — answer calls normally
  • Every call recorded and transcribed on hang-up
  • AI fills the lead: contact, vehicle, service, pricing
  • Lead-created automations fire instantly
DR
Dana R. · 587-555-0142
On your cell · 04:32Call ended · lead created 
From the transcript
ContactDana R. · dana@…
Vehicle2022 Rivian R1T
ServiceFull PPF · matte finish
Budget$5–7k · wants Thursday
Automation fired
Quote follow-up text · sent to Dana
Instant
03 — AUTOMATE LEAD INTERACTIONS

Respond instantly, follow up consistently, close more jobs.

Text, email, and communicate with customers without ever leaving Wrapstart — every conversation tied to the right lead, customer, and job. Handle every reply yourself with full context, or let AI draft and follow up for you — it's your call on each one.

AI CreditsAI runs on AI Credits, included with your subscription — 2,000 a month on Accelerator, 10,000 on Dominator. Credits are used as your agents and AI actions work, and how much an action costs depends on what it does. Most shops stay inside their allowance; if yours needs more, add an AI Boost or a one-time credit pack from $12. How AI Credits work
  • Unified SMS + email inbox
  • Message manually, in real time
  • Trigger messages from automations
  • Let AI agents handle the back-and-forth
  • Full conversation history per customer
MR
Still deciding between matte and gloss — what's the price difference?
AI draftGloss is $200 more on the Model 3. Want me to hold Thursday 10:00 for you?
SendEdit
Sent · 11 seconds after they texted
Follow-up scheduled
Day 1 · Day 3 · Day 7 — stops when they reply
04 — CRM TO QUOTES

Connect CRM directly to quotes, scheduling, invoicing.

From inquiry to invoice without retyping. Customer details flow through every step of the job.

  • One-click quote from lead
  • Approved quote → booking
  • Customer record on every job
  • No duplicate data entry
  • Audit trail per customer
DR
Dana R. · 2024 Model 3
Entered once. Carried everywhere.
No retyping
LeadFront PPFFrom website form
Quote$2,450Approved by Dana
BookedThu · 10:00Bay 2 · Kyle
InvoicePaidDeposit + balance
One clickAuto-filledFrom quoteFrom job
Every step on one customer record
Audit trail · vehicle history · documents
05 — EXTERNAL LEAD FORMS

Connect existing website forms.

Don't rebuild your site — point your existing forms at Wrapstart and route every lead into the pipeline.

  • Webhook + Zapier ingestion
  • Custom field mapping
  • Source attribution
  • Auto-tagging by form
  • Spam filtering
yourshop.com / contact
Name
Marcus Reyes
Vehicle
2025 Cybertruck
Service
Ceramic tint
Get a quote
New leadsToday · 3
Marcus Reyes
2025 Cybertruck · Ceramic tint
Source: website form
Jordan P.
Model Y · Ceramic enquiry
Source: Instagram
Riley M.
Civic · Tint
Source: Google
Get started

Try Wrapstart free for 14 days.

Every feature unlocked. No credit card required. Import is so easy you’ll never need to hire a third party or pay for setup.

Wrapstart

Frequently
asked questions

What is an automotive CRM for wrap shops?

An automotive CRM is customer relationship management software designed to help wrap shops track leads, manage customer info, store vehicle history, and organize service workflows. Wrapstart's CRM is built specifically for wrap, PPF, tint, ceramic and detailing.

How does it improve lead management?

Wrapstart centralizes leads into one pipeline so shops can track inquiries, assign follow-ups, monitor lead status, and convert opportunities into quotes and jobs.

Can it track vehicle service history?

Yes. Wrapstart stores detailed vehicle profiles connected to each customer — installation history, service packages, warranty docs, and recommendations.

How does it improve operations?

Connecting CRM with scheduling, quoting, invoicing, and document storage eliminates duplicate data entry and improves workflow efficiency.
Book a demo

See how much more your shop could close.

Forty-five minutes, live. We'll walk you through how Wrapstart runs a shop day to day — how to manage the work, follow up without dropping anyone, and get more out of the customers you already have. No pitch deck, no pressure.

  • 45 minutes
  • Live walkthrough
  • Built for wrap, PPF & tint shops