Wrapstart's AI agents are ten specialists, not one generic chatbot — one each for leads, upsells, reviews, scheduling, call transcription, cold leads, outbound calls, campaigns, payments and booking reminders. Each agent acts as a specialist employee in your business — saving you time, making you more efficient, helping you close more business and maintain more relationships — essentially doing what ten people would do, with the power of Wrapstart AI built on your data and the best practices available.
Ten specialists on shift around the clock — what each one does, and what you get.
Lead Agent
On shift 24/7
Replies the moment an inquiry lands — web form, text or DM — qualifying vehicle, service and timeline, and answering from your real service catalog. Every thread logged in your CRM pipeline.
Outcome
No lead ever sits cold — you’re always first to reply.
Upsell Agent
On shift 24/7
Reads the vehicle and the service being quoted, then works the right upgrade into the offer — ceramic over PPF, tint with a wrap. The same play as quote add-ons, made automatic.
Outcome
A higher average ticket on jobs you were already winning.
Review Agent
On shift 24/7
Sends the review request the moment a job completes — while delight is at its peak — and reminds the ones who forget. Points straight at your Google Business Profile.
Outcome
Every finished car becomes marketing.
Scheduling Agent
On shift 24/7
Balances bays, staff and job sequencing, booking by real service duration so installs stack tightly without overbooking. The deep dive lives on AI Scheduling.
Outcome
A dense calendar that protects your margins.
Transcription Agent
On shift 24/7
Transcribes incoming calls and extracts what matters — contact, vehicle, service — straight onto the customer record. No sticky notes, no re-typing.
Outcome
Every call detail captured — nothing depends on memory.
Win-Back Agent
On shift 24/7
Works your dormant and lost leads with timed, personalized outreach that remembers the original inquiry. Hands hot replies straight to you — and stops the moment they say no.
Outcome
Dead leads come back as booked jobs.
Voice Agent
On shift 24/7
Places AI-powered outbound calls in a natural voice — confirming appointments, following up on quotes, answering common questions — with your shop’s context behind every answer.
Outcome
Phone follow-up happens without pulling anyone off a car.
Payment Collection Agent
On shift 24/7
Watches every outstanding balance and runs a polite, perfectly-timed reminder sequence — payment link in every nudge — until it’s settled. Flags the stubborn ones for a human.
Outcome
Paid invoices, zero awkward calls.
Booking Reminder Agent
On shift 24/7
Sends confirmations plus day-before and day-of reminders, gives customers a one-tap reschedule path, and rebooks the drifters. Built on Calendar & Bookings.
Outcome
Fewer empty bays — no-shows caught before they happen.
Outreach Agent
Coming soon
Builds and sends segmented email and SMS campaigns — seasonal promos, win-back pushes, new-service announcements — with segments drawn from your real CRM data.
Outcome
The right message reaches the right customers, on schedule.
Get started
Try Wrapstart free for 14 days.
Every feature unlocked. No credit card required. Import is so easy you’ll never need to hire a third party or pay for setup.
The AI agents are included on the top Wrapstart plan. Builder and Accelerator give you the full manual platform; the agent layer sits on top. See the pricing page for the current plan comparison — every plan starts with a 14-day free trial.
Can I turn agents on and off individually?
Yes. Wrapstart runs at full power with every agent off — the AI layer is optional leverage, not a dependency. Switch on only the agents you want, whenever you want them.
Will the AI message my customers without my approval?
Only within the rules you set. You decide which agents run and what they handle, you can step into any conversation and take over at any time, and every message an agent sends is logged on the customer record.
What channels do the agents work on?
SMS, email and phone. Text and email conversations run through the same inbox you use manually, the Voice Agent places outbound calls, and the Transcription Agent captures incoming ones — everything logged on the lead or customer record.
How are these different from a chatbot?
A chatbot is a widget that answers questions. Wrapstart AI agents are specialists that do work — each one owns a single job, and each is connected to your real shop data: your service catalog, quotes, calendar, and full conversation history.
