Wrapstart AI — Agent guide

What each AI agent actually does.

Wrapstart's AI agents are specialists, not one generic chatbot — a receptionist for your phone, and agents for leads, reviews, scheduling, call transcription and the promises you make to customers, with more on the way. Each agent acts as a specialist employee in your business — saving you time, making you more efficient, helping you close more business and maintain more relationships — essentially doing what a small front-office team would do, with the power of Wrapstart AI built on your data and the best practices available.

The agents

Your AI staff roster.

Six specialists on shift around the clock — what each one does, and what you get.

AI Receptionist

On shift 24/7

Takes calls and makes them. Inbound, it picks up when you can't — answering pricing and availability from your real services and calendar, booking the job, or transferring to you live when it matters. Outbound, it places calls for you — confirming appointments, following up on quotes, chasing unanswered leads — with your shop's context behind every word. Either way, the moment a call ends, a full lead is in your CRM. Full details on AI Receptionist.

Outcome

No missed call — and no skipped follow-up call — becomes a lost job.

Explore the AI Receptionist →

Lead Agent

On shift 24/7

Replies the moment an inquiry lands — web form, text or DM — qualifying vehicle, service and timeline, and answering from your real service catalog. Every thread logged in your CRM pipeline.

Outcome

No lead ever sits cold — you’re always first to reply.

Review Agent

On shift 24/7

Sends the review request the moment a job completes — while delight is at its peak — and reminds the ones who forget. Points straight at your Google Business Profile.

Outcome

Every finished car becomes marketing.

Scheduling Agent

On shift 24/7

Balances bays, staff and job sequencing, booking by real service duration so installs stack tightly without overbooking. The deep dive lives on AI Scheduling.

Outcome

A dense calendar that protects your margins.

Transcription Agent

On shift 24/7

Transcribes incoming calls and extracts what matters — contact, vehicle, service — straight onto the customer record. No sticky notes, no re-typing.

Outcome

Every call detail captured — nothing depends on memory.

Promise Agent

On shift 24/7

Listens for commitments in calls, texts and notes — "I'll send that quote tonight", "we'll call when the film lands" — and turns each into a tracked follow-up with an owner and a deadline. Nudges you before it's late and closes the loop with the customer once it's done.

Outcome

Every promise you make gets kept.

Coming soon

More specialists on the way.

In development now — they'll switch on in your Wrapstart AI panel as they ship.

Upsell Agent

Coming soon

Reads the vehicle and the service being quoted, then works the right upgrade into the offer — ceramic over PPF, tint with a wrap. The same play as quote add-ons, made automatic.

Outcome

A higher average ticket on jobs you were already winning.

Win-Back Agent

Coming soon

Works your dormant and lost leads with timed, personalized outreach that remembers the original inquiry. Hands hot replies straight to you — and stops the moment they say no.

Outcome

Dead leads come back as booked jobs.

Payment Collection Agent

Coming soon

Watches every outstanding balance and runs a polite, perfectly-timed reminder sequence — payment link in every nudge — until it’s settled. Flags the stubborn ones for a human.

Outcome

Paid invoices, zero awkward calls.

Booking Reminder Agent

Coming soon

Sends confirmations plus day-before and day-of reminders, gives customers a one-tap reschedule path, and rebooks the drifters. Built on Calendar & Bookings.

Outcome

Fewer empty bays — no-shows caught before they happen.

Outreach Agent

Coming soon

Builds and sends segmented email and SMS campaigns — seasonal promos, win-back pushes, new-service announcements — with segments drawn from your real CRM data.

Outcome

The right message reaches the right customers, on schedule.

Get started

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Every feature unlocked. No credit card required. Import is so easy you’ll never need to hire a third party or pay for setup.

Wrapstart AI

Frequently
asked questions

Which plan includes the Wrapstart AI agents?

The AI agents are included on the top Wrapstart plan. Builder and Accelerator give you the full manual platform; the agent layer sits on top. See the pricing page for the current plan comparison — every plan starts with a 14-day free trial.

Can I turn agents on and off individually?

Yes. Wrapstart runs at full power with every agent off — the AI layer is optional leverage, not a dependency. Switch on only the agents you want, whenever you want them.

Will the AI message my customers without my approval?

Only within the rules you set. You decide which agents run and what they handle, you can step into any conversation and take over at any time, and every message an agent sends is logged on the customer record.

What channels do the agents work on?

SMS, email and phone. Text and email conversations run through the same inbox you use manually, the AI Receptionist handles calls, and the Transcription Agent captures incoming ones — everything logged on the lead or customer record.

How are these different from a chatbot?

A chatbot is a widget that answers questions. Wrapstart AI agents are specialists that do work — each one owns a single job, and each is connected to your real shop data: your service catalog, quotes, calendar, and full conversation history.
Book a demo

See how much more your shop could close.

Forty-five minutes, live. We'll walk you through how Wrapstart runs a shop day to day — how to manage the work, follow up without dropping anyone, and get more out of the customers you already have. No pitch deck, no pressure.

  • 45 minutes
  • Live walkthrough
  • Built for wrap, PPF & tint shops

A note on AI Credits. AI runs on AI Credits, included with your subscription — 1,500 a month on Accelerator, 3,000 on Dominator. Credits are used as your agents and AI actions work, and how much an action costs depends on what it does. The Lead Agent uses the most: a full conversation with a lead typically runs about 50–100 credits — $1–2 a lead. Most shops stay inside their allowance; if yours needs more, credit packs start at $10 and never expire. How AI Credits work